CONGDAI Terms of Service

Terms of Service

Effective date: August 25, 2026. These terms govern the use of the website at www.congdai.mom and the computer systems design and integration services provided by CongDai. Please read them carefully.

Contents

  1. 1. Introduction
  2. 2. Acceptance of These Terms
  3. 3. Description of Services
  4. 4. Eligibility
  5. 5. Registration and Accounts
  6. 6. Use of the Services
  7. 7. Acceptable Use
  8. 8. Intellectual Property Rights
  9. 9. Client Materials and Feedback
  10. 10. Confidentiality
  11. 11. Fees and Payment
  12. 12. Invoicing and Taxes
  13. 13. Subcontracting and Partners
  14. 14. Warranties
  15. 15. Disclaimer of Warranties
  16. 16. Limitation of Liability
  17. 17. Indemnification
  18. 18. Termination
  19. 19. Suspension of Access
  20. 20. Third Party Services and Links
  21. 21. Changes to These Terms
  22. 22. Governing Law
  23. 23. Dispute Resolution
  24. 24. Severability
  25. 25. Entire Agreement
  26. 26. Waiver
  27. 27. Notices
  28. 28. Contact Information

1. Introduction

These terms of service form a legal agreement between you and CongDai, the brand name used by Handan Cong Dai Trading Co., Ltd., a company registered in China. The company operates in the field of computer systems design and related services, professional, scientific and technical services, and computer integrated systems design.

These terms apply to your use of the website at www.congdai.mom and to the services we provide, including computer systems design, computer integrated systems design, system architecture, data integration, custom software development and managed operations support.

Before you use the website or engage our services, please take the time to read these terms in full. They describe the rights and responsibilities of both parties, and they contain important limits on our liability. If you have any question about them, contact us at guide@congdai.mom and we will be glad to explain.

2. Acceptance of These Terms

By accessing or using the website, by contacting us through any channel listed on the website, or by commissioning any of our services, you confirm that you have read, understood and agreed to be bound by these terms and by our privacy policy.

If you do not agree with these terms, please do not use the website and do not engage our services. If you use the website or the services on behalf of a company, organization or other legal entity, you confirm that you have the authority to bind that entity to these terms.

We may update these terms from time to time as described in Section 21. Your continued use of the website or the services after a change means that you accept the updated terms, so please review this page periodically.

3. Description of Services

CongDai provides computer systems design and computer integrated systems design services. We plan, design, build, test, document and operate computer systems for businesses of many sizes. Our work includes network and infrastructure design, application architecture, system integration, data systems, custom software development and ongoing operations support.

The specific services to be provided, the deliverables, the schedule and the fees for a particular engagement are set out in a written agreement or a statement of work that is signed by both parties. That written agreement governs the engagement and, where it conflicts with these terms, the written agreement takes precedence for the matters it covers.

Nothing on this website is an offer to contract, and we are free to accept or decline any request for services at our discretion. Information about our services on the website is provided for general information only.

4. Eligibility

You must be at least 18 years of age to use the website or to engage our services. By using the website or the services, you confirm that you meet this requirement and that all information you provide to us is accurate, complete and current.

If you use the website or the services on behalf of a company or organization, you confirm that you are authorized to act on behalf of that entity and that the entity is lawfully established and entitled to enter into the agreement described by these terms.

We may refuse to provide services to any person or entity where we consider that doing so would be unlawful, unethical or inconsistent with the standards of our practice. We are not required to explain a decision to decline a request.

5. Registration and Accounts

Some of our services may require you to create an account or to be given access credentials. When you register, you must provide accurate and complete information, and you must keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify us immediately if you believe that your account or credentials have been compromised. We may require you to change your credentials, and we may suspend access, if we have reason to believe that the security of your account has been weakened.

We reserve the right to close accounts that we reasonably believe are being used for unlawful purposes, that appear to have been created with false information, or that have been inactive for an extended period, provided that we give notice where we are reasonably able to do so.

6. Use of the Services

You agree to use the website and the services only for lawful purposes and only in accordance with these terms. You agree not to interfere with the normal operation of the website or the services, and not to attempt to access any part of our systems that you have not been authorized to use.

When we provide services to you, you agree to cooperate reasonably with our team, to provide the information and access that we need to perform the work, and to review and approve deliverables in a timely manner. Delays in providing required input may affect the project schedule and, in some cases, the budget.

You remain responsible for the accuracy of the information you provide to us and for the decisions you make based on the deliverables we produce. We will do our part honestly and carefully, but the final responsibility for your business decisions rests with you.

7. Acceptable Use

You agree not to use the website or the services in any way that is unlawful, harmful, deceptive or otherwise objectionable. This includes, without limitation, using the services to transmit unlawful content, to breach the rights of others, to distribute malicious software, or to attempt to gain unauthorized access to any system.

You agree not to misuse the website by introducing viruses, overloads or other harmful material, and not to attempt to damage, disable or overburden any server connected to our services. You agree not to scrape, harvest or collect personal information from the website.

We may investigate any suspected breach of these terms and may take action, including suspending access and reporting unlawful activity to the relevant authorities. We will cooperate with law enforcement where required by law.

8. Intellectual Property Rights

The website, including its text, design, graphics, code and organization, is the property of CongDai or its licensors and is protected by copyright, trademark and other intellectual property laws. You may view and print pages from the website for your own lawful internal purposes, but you may not reproduce, distribute or reuse any part of the website for commercial purposes without our written permission.

The name CongDai and the associated marks are our trademarks. You may not use these marks without our prior written consent, and nothing in these terms grants you any right in them.

All intellectual property rights in the deliverables we create for you remain our property until the agreed fees are paid in full. Once paid in full, and subject to Section 9, you receive the rights described in the written agreement for the engagement.

9. Client Materials and Feedback

You retain all rights in the materials you provide to us for the purposes of an engagement, including your data, documents, designs and brand assets. You grant us a limited license to use those materials to the extent necessary to provide the services, and we will not use them for any other purpose without your permission.

You are responsible for ensuring that you have the right to provide us with the materials you submit, and that the use of those materials in the course of the services does not infringe the rights of any third party.

If you send us feedback, suggestions or ideas about our services, we may use them freely to improve our products and services without any obligation to you, unless we have agreed otherwise in writing.

10. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party that is marked as confidential or that a reasonable person would understand to be confidential. This includes business plans, technical designs, client data, pricing and project details.

Confidential information may be disclosed only to those people who need it to perform the work and who are bound by obligations of confidentiality at least as protective as these terms. Each party will use reasonable care to protect the confidential information of the other party.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, that was lawfully known before disclosure, that is independently developed, or that must be disclosed by law. The obligations in this section survive the end of any engagement.

11. Fees and Payment

Fees for our services are set out in the written agreement or statement of work for each engagement. Unless otherwise agreed, fees are quoted in the currency stated in that document, and payment is due according to the payment schedule agreed between the parties.

Where work is performed on a time and materials basis, we will keep accurate records of time spent and will provide you with a summary on request. Estimates given before the work begins are good faith estimates and may vary if the scope changes or if required input is delayed.

If payment is not received by the due date, we may pause work until the outstanding amount is paid. We may also charge reasonable interest on overdue amounts as permitted by law. Any changes to the scope of an engagement will be confirmed in writing before additional fees are incurred.

12. Invoicing and Taxes

We will issue an invoice for each payment milestone or period in accordance with the written agreement. Invoices are payable on the terms stated on the invoice, which will match the agreed payment schedule unless otherwise notified in writing.

All fees are exclusive of taxes unless stated otherwise. You are responsible for any applicable sales, value added, withholding or other taxes that are imposed on the services, other than taxes on our income.

If a withholding tax is required by law, you will pay the net amount after deduction and will provide us with the official documentation of the tax withheld so that we can claim the appropriate credit or relief.

13. Subcontracting and Partners

We may, from time to time, engage qualified subcontractors or partners to assist with the delivery of services. We remain responsible to you for the performance of the services regardless of who performs the work, and we require every subcontractor to meet the same standards of quality and confidentiality that we apply ourselves.

We will not use subcontractors that we reasonably believe cannot protect your confidential information or deliver the required quality. Where a written agreement for an engagement restricts the use of subcontractors, we will honor that restriction.

Any subcontractor we engage will be bound by confidentiality obligations at least as protective as the ones that apply to us under these terms, and we will remain liable for their work to the same extent as if we had performed it ourselves.

14. Warranties

We warrant that we will perform the services with reasonable skill, care and diligence, in accordance with the agreed specification and with accepted professional standards in the field of computer systems design and integration.

We warrant that the deliverables we provide will substantially conform to the specification agreed for the engagement. If a deliverable does not conform, and you notify us in writing within a reasonable time, we will correct it at no additional cost to you.

We warrant that we have the right to enter into the agreement and to perform the services, and that the services do not, to the best of our knowledge, infringe the intellectual property rights of any third party.

15. Disclaimer of Warranties

Except for the express warranties set out in Section 14, and to the maximum extent permitted by law, the website and the services are provided on an as is and as available basis, without warranties of any kind, whether express, implied or statutory.

To the maximum extent permitted by law, we disclaim all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the website or the services will be uninterrupted, error free or completely secure.

We rely on third party infrastructure for hosting and communications, and we cannot guarantee the availability or performance of services that depend on providers outside our control. Nothing in these terms limits or excludes any warranty or liability that cannot lawfully be limited or excluded.

16. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable to the other for any indirect, incidental, special, consequential or punitive damages, including lost profits, lost revenue, lost data or loss of goodwill, arising out of or in connection with these terms or the services.

To the maximum extent permitted by law, the total liability of either party for all claims arising out of or in connection with an engagement, whether in contract, tort or otherwise, will not exceed the total fees paid by you to us for that engagement during the twelve month period preceding the claim.

Nothing in these terms excludes or limits liability for fraud, for death or personal injury caused by negligence, or for any liability that cannot lawfully be limited or excluded under applicable law.

17. Indemnification

You agree to indemnify and hold harmless CongDai, its officers, employees and contractors from and against any claims, damages, losses and expenses, including reasonable legal fees, that arise out of or in connection with your use of the website or the services, your breach of these terms, or your violation of any law or the rights of any third party.

This indemnification does not apply to the extent that a claim arises from our own negligence or willful misconduct. If a claim covered by this section is brought against us, we will notify you promptly and provide you with reasonable information and assistance for the defense of the claim.

You agree not to settle any claim covered by this section without our prior written consent, where the settlement would require an admission of fault on our part or would impose any obligation on us.

18. Termination

An engagement may be terminated by either party on the notice period stated in the written agreement for that engagement. If no notice period is stated, either party may terminate the engagement by giving the other party at least 30 days written notice.

Either party may terminate an engagement immediately by written notice if the other party commits a material breach of these terms or of the written agreement and fails to remedy that breach within 14 days of receiving notice of it.

Upon termination, you will pay for all work completed up to the date of termination, together with any reasonable costs that we cannot avoid as a result of the termination. We will deliver all completed work products and return or securely destroy your confidential materials as you direct.

19. Suspension of Access

We may suspend access to the website or to any service we provide if we reasonably believe that the security of the service is at risk, if you are in breach of these terms, or if we are required to do so by law.

Where it is reasonably possible, we will give you advance notice of a suspension and an opportunity to address the cause. If a suspension is caused by your failure to pay, access will be restored promptly after payment is received.

A suspension does not release you from your payment obligations, and we will not be liable for any loss you suffer as a result of a suspension that is caused by your breach of these terms.

20. Third Party Services and Links

Our website and services may include links to, or rely upon, third party websites, applications and services. These third party services are not under our control, and we are not responsible for their content, availability, security or practices.

When you use a third party service, the terms and policies of that service apply to your use of it. We encourage you to review those terms before using any third party service, and we accept no liability for anything that happens on a third party platform.

Where our services integrate with third party systems, the availability of those systems depends on their own operators, and we will not be liable for failures that originate outside our control.

21. Changes to These Terms

We may revise these terms from time to time to reflect changes in our services, in technology or in applicable law. When we make a material change, we will post the updated terms on this page and update the effective date at the top of the document.

If a change affects you in a significant way, we will take reasonable steps to notify you, for example by email if we have your address. Changes take effect on the effective date shown, and your continued use of the website or the services after that date constitutes acceptance of the updated terms.

For engagements governed by a separate written agreement, the terms of that agreement will prevail over these general terms to the extent of any conflict, unless the written agreement states otherwise.

22. Governing Law

These terms and any engagement between you and us are governed by the laws of the People Republic of China, without regard to its conflict of law principles. The People Republic of China is the country where our company is registered and where our operations are based.

If you are located in a jurisdiction whose law is mandatory and cannot be varied by agreement, the provisions of these terms will apply only to the extent that they are consistent with that mandatory law.

The application of any international convention that would displace the governing law identified in this section, including the United Nations Convention on Contracts for the International Sale of Goods, is expressly excluded.

23. Dispute Resolution

We believe that most differences can be resolved through direct, honest conversation. Before either party begins formal proceedings, both parties agree to attempt in good faith to resolve any dispute arising out of or in connection with these terms or an engagement through negotiation.

If the dispute cannot be resolved through negotiation within 30 days of the first written notice of the dispute, either party may refer the dispute to mediation or to arbitration as agreed in writing, or may pursue the remedies available at law.

Subject to any mandatory law in your jurisdiction, the competent courts of the place where our company is registered will have exclusive jurisdiction over any dispute that is not resolved through the informal process described in this section.

24. Severability

If any provision of these terms is found to be invalid, illegal or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

The invalidity of a provision in one jurisdiction does not affect the validity of that provision in another jurisdiction, or the validity of the remaining provisions in any jurisdiction.

When a provision is found to be unenforceable, the parties will replace it with a provision that comes as close as lawfully possible to the commercial intent of the original provision.

25. Entire Agreement

These terms, together with the privacy policy and any written agreement or statement of work for a particular engagement, constitute the entire agreement between you and us in relation to the use of the website and the provision of services.

This agreement supersedes all prior agreements, representations and understandings, whether written or oral, in relation to the same subject matter. Any pre-contractual statements or marketing materials do not form part of this agreement.

Each party acknowledges that, in entering into this agreement, it has not relied on any representation that is not set out in these terms or in the applicable written agreement.

26. Waiver

No failure or delay by either party in exercising any right under these terms will operate as a waiver of that right. No single or partial exercise of a right will prevent any further exercise of that right or the exercise of any other right.

A waiver of a right or a breach on one occasion does not constitute a waiver of that right or breach on any other occasion. Any waiver must be in writing and signed by the party making the waiver to be effective.

The rights and remedies provided in these terms are cumulative and are not exclusive of any rights or remedies provided by law.

27. Notices

Any notice required or permitted under these terms must be in writing and may be delivered by email, by post or by recognized courier. Notices to us should be sent to guide@congdai.mom or to our registered business address.

Notices to you will be sent to the email address or postal address you provided when you registered or engaged our services. You must keep your contact details current, and you agree to notify us of any change of address.

A notice is deemed to be received on the day it is sent if sent by email during business hours, or on the next business day if sent outside business hours. A notice sent by post is deemed received seven days after posting, unless returned to the sender.

28. Contact Information

If you have any question about these terms, about the website or about our services, please contact us. We are happy to explain any provision in plain language before you agree to it.

Our registered business address is Handan Cong Dai Trading Co., Ltd., No. 10, Lane 1, Chaliu Street, Zhennanpo Village, Hesha Town, Hanshan District, Handan - 056000, China (CN). You may also email us at guide@congdai.mom or call us at +19407542236.

We will respond to your message as quickly as we reasonably can. If you are writing about an active engagement, please include the project name so that we can route your message to the right team.

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